Frequently Asked Questions

General Questions

In addition to an enhanced version of our standard studio sanitary practice, the following health-related safety measures are some of our newly implemented response:

  • All persons entering or leaving our studio must put on a face-mask and use the hand sanitizer upon entry or exit.
  • Speaking is to be kept at a minimum and must be done with the face-mask on.
  • Social distancing is to be observed even while seated at the reception area.
  • The artist must thoroughly wash their hands with soap and running water, before and after every beauty session.
  • The artist must put on a face-mask/shield and latex hand gloves while working on the client.
  • Used hand gloves must be properly taken off and disposed of after every session – per customer.
  • The artist must thoroughly wash their hands with soap and running water after taking off the work hand gloves. And Face-shield properly cleaned and disinfected.
  • After every beauty session, the work station is to be thoroughly cleaned (disinfected) and all tools sterilized.
  • Door handles are to be disinfected at regular intervals.
  • A non-contact mode of payment like an electronic funds transfer is encouraged.

House 1, 52 Road (by 5th avenue) Festac Town, Lagos, Nigeria
Phone: +234 702 500 3530
Find us on Google Map

We use genuine high-quality professional products from a range of different brands.

These products are carefully selected for their richness and longevity, and also, those that photograph beautifully, so you can have the confidence to relax and enjoy your wedding or special occasion.

Some brands we use include the following: Armani, Kevyn Aucoin, Bobbi Brown, Estee Lauder, Nars, Laura Mercier, Too Faced, MAC, Lancôme, Armani, Make Up For Ever, Smashbox, Huda Beauty, NYX, Fenty, Farsali, Anastasia Beverly Hills, Becca, Cover FX, Urban Decay, Kat Von D, and Hourglass, etc.

We adhere to all hygiene best practices and take great care of our makeup kit.

At the moment we do not.
We are currently finalizing our capacity in this regard and shall promptly notify all when cosmetic products become available for purchase at our studio and also online.
Meanwhile, please signup to our email list for a timely update regarding this and all other exciting offers!

No, our makeup studio amenities ensures your comfort and relaxation while waiting or having your beauty treatment.

Yes. A free WiFi hotspot is available for both customers and students.

No, your face will be correctly prepped before application and we use only high-quality cosmetic makeup products. You are fully assured of a long-lasting and crack-free makeup job.

A typical full coverage makeup session lasts for about 40 – 60 minutes.

Yes, we offer a special discount for groups of up to five (5) persons or more.

Please click any of the below links per your requirement: 

Before booking, kindly be informed that it’s solely your responsibility to ensure beforehand that you will be available and free on your booked date and time.

Bridal makeup requires a special kind of preparation and application than regular makeup.

The skill of the artist and quality of cosmetic products used goes a long way in determining the nature of the results achieved.

Our bride’s are assured a long lasting, exceptional and special kind of makeup, that ensures they look good in person, photographs and videos. We offer a timeless look you will be happy with many years after your wedding day.

Book a bridal service now!

Please call us on +234 702 500 3530 and we will set up your appointment.

Please use the ‘Need help?‘ link by the side of the form.

Notify us immediately, by calling +234 702 500 3530 (or send us a message using our contact form) at least twenty four (24) hours before your already scheduled appointment date.

Your deposit will be applied to a new date not exceeding seven (7) days from your original appointment date. (e.g. if your original appointment was for 1st April 2020, you should reschedule to any date from the 2nd to 8th of April 2020. You can not reschedule to any date that comes after 8th April, 2020)

Appointments can be rescheduled only once.

You should reschedule your appointment at least twenty four (24) hours before your original appointment time, failure to do this may result in a loss of any payment already made and your appointment may have to be ignored.

Yes, an advance deposit payment (50% or complete amount) is required to secure your booking.

You can make an electronic funds transfer or bank deposit, using our bank account details.

After payment, please notify us as soon as possible using our payment notification form, or call +234 702 500 3530

Also, a POS payment service is available upon request at our studio’s front desk.

Cash payment is also possible.

It’s ideal to arrive 20 minutes before your appointment time.

Yes, we would require minimum of a month’s notice.

That’s great! We have a class tailored especially to your need. Learn more here.

At the moment this service is unavailable. However, we do intend to also offer this type of service very soon! Meanwhile, please subscribe to our mailing list to receive a timely update once this service becomes available.

Please see our portfolio. Or check out our pages on Instagram, FaceBook,

Please send us a message with your question(s) using our contact form.

Home Service

Our home service charge depends on your location and the type of service you require.     

Please see our price for Festac, Mile-2, Amuwo-odofin and Okota.

For other locations, please call us on +234 702 500 3530 for an instant quote.

Trainings

Yes, we have training classes for makeup and nails. Learn more here.

Join Our Team

Send us an email with your application to our email address:  lotusxpressions@gmail.com

Yes, send us an email message with your application to our email address:  lotusxpressions@gmail.com

Payments

After first confirming the exact cost of the service, please go to our payment page to see our bank account details.

You can make an electronic funds transfer or bank deposit.

After making payment, kindly send us the payment details using our payment notification form or call +234 702 500 3530 to notify us.

Also, a POS payment service is available upon request at our studio’s front desk.

Cash payment is also possible.

Please use our payment notification form to inform us about your payment, or call +234 702 500 3530

Cancellation Policy

An already booked appointment can not be cancelled, but can be rescheduled to a new date not exceeding seven (7) days from your original appointment date. (e.g. if your original appointment was for 1st April 2020, you should reschedule to any date from the 2nd to 8th of April 2020. You can not reschedule to any date that comes after 8th April, 2020.)

Appointments can be rescheduled only once.

You should reschedule your appointment at least twenty four (24) hours before your original appointment time. Failure to do so may result in a loss of any payment already made and your appointment may have to be ignored. 

Refund Policy

Payments are non-refundable.

If a cancellation is due to our inability to fulfill an appointment, you will be notified in good time and presented with a suitable alternative. Where this alternative is unacceptable to the client, then, a full refund of all monies/deposits paid will be provided to the client within fourteen (14) business days.
If the Client cancels, no refund will be given, even if the Client cancels the appointment within the same day.

An already booked appointment can not be cancelled, but can be rescheduled to a new date not exceeding seven (7) days from your original appointment date. (e.g. if your original appointment was for 1st April 2020, you should reschedule to any date from the 2nd to 8th of April 2020. You can not reschedule to any date that comes after 8th April, 2020.)

Appointments can be rescheduled only once.
Please reschedule your appointment at least twenty four (24) hours before your original appointment time. Failure to do so may result in a loss of any payment already made and your appointment may have to be ignored.

Book Your Appointment Today & Get 10% Discount!

The Best Bridal Makeup Offer Is Here!

Book your pre wedding photo-shoot, traditional and white wedding makeup today and get a special discount!
Call us now: +234 702 500 3530

Pre Wedding Photo-shoot Makeup
Traditional Wedding Makeup
White Wedding Makeup